A Message From the President
June/July, 2010
Summer is just around the corner and with it,
vacations and travel. Please travel safely and
remember to give sincere "thanks" to
those who service you while you are traveling.
When you do, share with them that you are a part
of the ICSA and that you appreciate their service!
If July finds you in your work environment,
be certain to take advantage of the following
webinars FREE to you as part of your membership
benefits with the ICSA. Here is July's schedule:
Jul 07, 2010 1:00 pm CST
Creating a Competency-Based Training Program
Join us for this informative one-hour session,
where we'll help you pinpoint your organizational
training gaps and challenges and create a competency-based
training program!
Jul 14, 2010 1:00 pm CST
8 Easy Steps For Improving Any Employee Training
Program
In this session we will talk 8 easy steps that
can be taken to improve employee training programs.
Jul 21, 2010 1:00 pm CST
Building Bench Strength: Trends in Leadership
Development
During this webinar we will review trends and
best practices to develop an effective leadership
development plan for your organization.
Jul 28, 2010 1:00 pm CST
Training 2.0: On-Demand & Collaborative Solutions
Learn about Training 2.0, and how to create a
leaner-centric training platform.
To register or to learn more about any of these
great programs, go to:
The
Business Training Library
Have you registered for  ,
the ICSA Conference
yet? Well, early-bird registration has been extended
to July 31st. We are extremely excited to announce
that Kelly Richie, Sr. Vice President of Employee
and Customer Services at Lands' End has accepted
our invitation to open the Conference as our Monday
morning Keynote! Kelly will share how Lands' End
has built a culture of service resulting in a
strong and sustainable competitive advantage for
Lands' End.
Additionally, more than a dozen practitioner-based
educational sessions have been built to insure
that attendees will return to their organizations
with applicable ideas to enhance their service
immediately. For more information visit the 2010
Conference Tab.
Have a wonderful, safe Summer!
Best!
Bill Gessert - ICSA President |
