| Disney’s
Approach to Business Excellence
July 14, 2010
ICSA Colorado Welcomes Disney Institute
to Denver for a one-day local workshop.
Program is a rare opportunity to learn best
practices from Disney insiders, discover
ways to easily and immediately apply those
best practices to pick up the pace in these
slow economic times.
Register at http://KeysDenverCO.com
Please use the ICSA promotional code
ICSAPCLW to receive $50 OFF PER GUEST
“How WOW! Delivers an Employee and Customer
Experience that Lives up to Our Name”
Thursday, July 15, 2010 8 am - 10 am
Presented by Colleen Abdoulah, President
& CEO of WOW!
Loews Denver Hotel
4150 East Mississippi Avenue
Denver, CO 80246
303-782-9300
RSVP today to jmoorelinked@hotmail.com
Speaker Bio: Colleen started
with WOW! Internet-Cable-Phone in August
of 2002 as President and COO. In May of
2003 Colleen was named President and CEO,
a position she holds today. Under her leadership
WOW! Internet-Cable-Phone has grown to be
the thirteenth largest cable operator in
the industry with operations in Colorado,
Illinois, Michigan, Indiana, and Ohio.
WOW is recognized for its
Customer Centric operations and has received
unprecedented consumer recognitions with
a total of six J.D. Power and Associates
awards for being the number one service
provider for their internet, cable and phone
services.
Before joining WOW! Internet-Cable-Phone,
Colleen served as Executive Vice President
of Wireline Services at AT&T Broadband,
the cable operations arm of AT&T. In
this capacity, she was responsible for the
corporate and field operational activities
that directly impacted customers, including
marketing and commercial sales.
Prior to AT&T Broadband,
Colleen was Assistant to the COO and Senior
Vice President of Cable Operations for TCI
Communications, Inc. (TCI), where she assisted
with all corporate operating functions,
and architected the overall business strategy
for TCI's digital cable deployment and roll-out.
While at TCI, Colleen served in a number
of positions including Vice President of
Marketing and New Business Development at
Corporate and Vice President and General
Manager of Netlink, where she oversaw the
planning, financial performance and overall
strategic focus for its national C-band
satellite operations.
Colleen began her career
as an account executive with public relations
and advertising firms in Canada and Cincinnati,
Ohio. In 1984, she was named Director of
Marketing for TCI/Taft Cable Partners after
serving as a regional marketing representative.
She later was named Vice President for WestMarc
Cable Group, Inc., a division of TCI.
Colleen received her undergraduate
degree in Public Relations and Marketing
from Mount Royal College in Calgary and
her Master's in Business Administration
from the University of Denver. She is a
past Vice President of the Executive Board
of Women in Cable and Telecommunications
and is a past Chairperson for the Women
in Cable Telecommunications Foundation.
Additionally, Colleen serves as Chairman
of the Board for the Rocky Mountain Children's
Law Center, a non-profit advocacy group
for abused and neglected children.
Monthly Meeting & Continental
Breakfast
August 20, 2010, 8am to 10am
Monthly Meeting & Continental
Breakfast
September 17, 2010, 8am to 10am
ICSA Quality Summit
October 7, 2010, 9am to 12am
Lucent Technologies Building 8470
Lucent Blvd Highlands Ranch, CO
Monthly Meeting & Continental
Breakfast
November 18 , 2010, 8am to 10am
Annual Holiday Breakfast
at Pinehurst Country Club – More to come
|
